Terms and Conditions

Download AltTab's current General Terms and Conditions and the service schedule that applies to your engagement.

Customer agreements

Our current agreement documents

AltTab's General Terms and Conditions apply together with the relevant Service Schedule and Statement of Work, Order Form or Quote. The applicable documents are identified in your engagement documentation.

Core agreement

General Terms and Conditions

Version 2.0, effective 1 July 2026. Applies to all services, goods and deliverables supplied by AltTab.

Download PDF

Schedule 1

Professional Services

For fixed-price projects, time and materials, prepaid professional services hours and staff augmentation.

Download PDF

Schedule 2

Managed Services

For ongoing SLA-backed operational services delivered on a recurring monthly fee basis.

Download PDF

Schedule 3

Supply of Goods and Subscriptions

For hardware, software licences, vendor support entitlements and third-party subscriptions supplied by AltTab.

Download PDF

Which documents apply?

Your engagement documents set the scope.

The General Terms and Conditions form part of the agreement with the applicable Service Schedule and your Statement of Work, Order Form or Quote. If there is an inconsistency, the order of precedence is set out in the relevant agreement documents.

If you need a copy of the documents applicable to a current engagement, please contact your AltTab representative or email [email protected].