Where cloud cost drift comes from
Cloud costs can change as workloads, teams and usage patterns change. A resource created for a project may remain after the project ends. Storage may grow quietly, a development…
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Practical thinking for technology leaders.
Ideas, updates and guidance from AltTab on cybersecurity, managed services, systems integration and technology that works in the real world.
What AI readiness actually requires
AI readiness is not a single infrastructure purchase or a decision to adopt a particular model. It is the organisation’s ability to select a useful problem, provide appropriate data and…
Read articleQueensland cyber resilience 2025
Queensland organisations can use the public-sector cyber strategy as context for thinking about resilience, but should not mistake it for a private-sector compliance rule. The Queensland…
Read articleQueensland connectivity 2025
A connectivity service that suits a Brisbane office may not suit a regional branch, industrial site or remote workforce. The choice should reflect what each location needs to reach,…
Read articleReporting security to a board
A cybersecurity update should help directors understand the organisation’s important risks, whether management’s actions are working and which decisions or trade-offs need their…
Read articleThird-party access nobody audits
A supplier, contractor or support partner may need access to an organisation’s systems to do agreed work. That access should have a named user, a clear purpose, a limited scope, an…
Read articleNetwork performance is a security issue
A slow network is not, by itself, evidence of a cyberattack. It can still matter to security and operations because people depend on connectivity to use services, receive alerts and…
Read articleWhen DNS is the real cause of slowness
When an application feels slow, DNS resolution is one part of the path worth checking. It is not the default explanation for every performance problem. Name resolution can add delay…
Read articleCarrier mismatch: the hidden problem
A business link can underperform for several reasons, and the carrier is only one possibility. The service that suits one site may not fit another site’s location, access technology,…
Read articleResilience beyond a single link
A second internet connection can help maintain access when a primary circuit fails, but it does not guarantee resilience. The two services may share a physical route, local access…
Read articleZTNA versus VPN: what changes
A virtual private network (VPN) and zero trust network access (ZTNA) can both provide remote access, but they are not the same design. A traditional remote-access VPN typically connects…
Read articleWhy perimeter security no longer holds
Network perimeters still matter, but location alone is not a reliable way to decide whether a user or device should access a particular resource. People work from different locations,…
Read articleRethinking access for hybrid work
Hybrid work changes where people connect from, but the access design should start with what they need to do. A useful approach maps users, devices, applications and information flows…
Read articleWhat cloud providers do not cover
Cloud providers secure and operate parts of their platforms, but the customer still has responsibilities. The exact split depends on the provider, service and configuration. A virtual…
Read articleIdentity as the new perimeter
Identity has become a central part of access control because users and services reach applications across cloud, office and remote environments. That does not make identity a complete…
Read articleWhy escalation beats ticket process
Ticketing systems help teams record, assign and track support work. They are useful for routine requests and for maintaining a history of what happened. The problem is not the ticket…
Read articleResourcing IT peaks without headcount
Technology demand can vary across the year and across projects. A migration, new site, incident or major upgrade may create a period of work that does not justify a permanent role once…
Read articleF5 end of support: before you renew
An F5 support renewal should be considered alongside the specific hardware, software version and operational role of the platform. “End of support” is not one universal date for every F5…
Read articleThe Microsoft auto-renew change
A Microsoft subscription setting that mentions “Renew to EST” should be checked against the exact subscription and billing agreement before you change it. EST means Extended Service…
Read articleWhat platform management covers
Platform management is the set of operational activities needed to keep a defined technology platform understood, governed and supported over time. It is broader than monitoring, but it…
Read articleWhat co-managed IT actually means
Co-managed IT is a shared service model in which an external provider works alongside an organisation’s internal IT team. The provider adds agreed capacity, specialist skills or…
Read articleWhy MSP models fail strong IT teams
A managed service provider relationship can disappoint a capable internal IT team when the operating model gets in the way of the work. The problem is not necessarily that the internal…
Read articleHow hybrid services remove friction
Hybrid IT services are designed to combine internal ownership with external support. They can reduce avoidable hand-offs when both teams share context, know who owns each action and have…
Read articleHow to choose an MSP in Australia
Choosing a managed service provider is a decision about how technology work will be owned, delivered and reviewed. Price and service commitments matter, but they are only part of the…
Read articleVendor or partner: the difference
The difference between an IT vendor and a partner is not the label on a proposal. It is the way the relationship works before, during and after a technology decision. A product supplier…
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